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Client Account Associate

My client is the leading marketplace globally for corporate knowledge. Corporate companies globally engage them to find experts in every field who can then provide industry advise to them. The role of the client Account Manager is to manage existing clients and their requirements.

The Role

  • Executing time-sensitive projects for clients working within a specialised team
  • Account Management of existing clients both phone and face to face
  • upsell and cross sell into existing accounts to increase revenue and exposure
  • Work with clients to scope out their requirements and then present results to them
  • Daily interaction with experts to understand their capabilities and knowledge on specific client requests
  • Maintaining accountability and responsibility for client projects and the overall client experience
  • Enhancing your knowledge of your clients by building strong relationships with them
  • Working with the Business Development team to grow revenue and ensure retention of existing accounts
  • Collaborating with other teams such as Events, Strategic Projects and Survey teams to pitch and execute a wide range of products
  • Preparing for and attending client meetings

The ideal Candidate

  • Bachelor's degree
  • 1-3 years of work experience in client-facing, account management roles in industries including: financial services, equity research, consulting, market research, recruiting, other professional services, or start up environment
  • Demonstrated commercial acumen and interest in financial markets and advantage
  • Passion for problem-solving in a client servicing role
  • Successful track record working in a fast-paced, team environment
  • Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
  • Outstanding communication skills (oral and written) and ability to proactively engage senior professionals
  • Outstanding communication skills in English

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Carter Murray is part of The Specialist Recruitment Group PTY LTD, which is acting as an Employment Agency in relation to this vacancy.

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